Expert Insight for Hair & Scalp Health

From everyday concerns to complex conditions, gain professional clarity on the right next step for you.

Whether you’re working on length retention, hair breakage dealing with an itchy or sensitive scalp, excessive hair shedding or facing more complex challenges like alopecia areata or traction alopeicia, a trichologist can provide clarity and direction. This pre-assessment is a gentle first step — an opportunity to meet face-to-face or online with Shannel and talk through your unique hair and scalp needs.

In this 15-minute session, you’ll:

Discuss your current concern

From everyday goals like healthier growth and scalp balance, to more advanced conditions such as alopecia areata or androgenetic alopecia, this session helps you understand whether trichology-led support is the right path for you. If you have been to your doctor and your blood tests are normal, if you have already sought help from another trichologist or if this is the first time you are considering getting support, Shannel can provide you support and help you get the answers you need.

Know how to prepare for the next step

Sometimes it’s helpful to share medical information such as blood tests, biopsy reports, or even just details of your current routine. This ensures any future assessment or therapy is tailored and effective.

Get clarity on your options

Whether you’re curious about exosome therapy, blood tests, genetic testing, or simply a structured assessment, Shannel will outline what your options may involve — including timelines, costs, and realistic outcomes.

Understand what the journey looks like

Every journey is unique. Shannel will help you understand what to expect — whether you’re aiming for stronger, healthier hair, a calmer scalp, or longer-term recovery from a condition.

Ask questions and feel confident

This is also your chance to learn about Shannel’s approach and qualifications, so you can feel comfortable before moving forward.

Choose what works best for you

In some cases, an in-person visit is ideal, but online consultations can be just as effective. Shannel will recommend the best option for your needs.

There’s no pressure to book anything further after your pre-assessment. If you do choose to continue, the fee will be deducted from the cost of any service within 28 days.